Managed IT Services
Your IT department, run by people who treat your business
like it's their own.
Managed IT Services from Core Connections.
Helpdesk, endpoint management, Microsoft 365, backup, monitoring, and vCIO guidance — delivered as one accountable service so your team can focus on the work that actually moves the business forward.
Services included
Help Desk & End-User Support
Responsive support for your team — remote and on-site — so issues get resolved fast without disrupting operations.
Endpoint Management
Devices enrolled, patched, and monitored. Full visibility into every workstation, laptop, and mobile device on your network.
Microsoft 365 Administration
Licensing, mailboxes, Teams, SharePoint, and security policies — managed and optimised for your organisation.
Backup & Disaster Recovery
Automated, tested, and documented backups with recovery objectives that satisfy PIPEDA and PHIPA requirements.
Proactive Monitoring & Alerting
24/7 infrastructure monitoring with automated alerts and response playbooks before issues become outages.
vCIO Advisory
Strategic technology guidance aligned with your compliance roadmap, budget cycle, and business objectives.
Built for
- Professional services firms (legal, accounting, engineering)
- Healthcare clinics and dental offices
- Financial advisors and insurance brokers
- SMBs with 10–250 employees across Ontario
Replaces
- Break-fix IT vendors with no accountability
- Overloaded internal IT generalists
- Multiple disconnected vendors for different systems
How we are different
Compliance-first operations
Every process we run is designed to satisfy PIPEDA, PHIPA, and SOC 2 documentation requirements — not just keep the lights on.
One integrated platform
Managed IT integrates with our cybersecurity, infrastructure, voice, and ITAD services — so your environment is managed as a whole, not in silos.
Ontario-based, since 2014
We know the regulatory landscape, the local vendors, and the operational realities of businesses in this province.
Ready to replace reactive IT with a real operations partner?
Start with a discovery conversation. No pressure — just understanding your business, your stack, and your operational needs.
Start the Conversation →